Shipping Policy This policy applies to orders placed in Poland. It is designed to ensure that you are clearly informed about our shipping policies and procedures. By placing an order on this store, you accept the following terms. A. Shipping Costs Free shipping on all orders. B. Transit Time, Processing, and Order Cut-Off Time Typically, shipments are in transit for 3 to 7 days (Monday to Friday). The order cut-off time is set at 10:00 PM Hong Kong Standard Time (HKT). Order processing time is 1 to 3 business days (Monday to Friday). C. Delivery Terms We use the Standard Shipping to deliver the product. D. Order Acceptance and Pricing Please note that there may be instances where an order cannot be processed for various reasons. The site reserves the right to refuse or cancel any order for any reason at any time. Additional verification information may be required, such as a phone number and address, before accepting the order. To prevent credit or debit card fraud, we reserve the right to verify payment details before delivering the product and to check the personal information you provided. This verification may include checking identity, residence, or bank information. We reserve the right to cancel an order outright if we suspect a risk of fraudulent use of a credit or debit card. We are committed to providing the most accurate pricing information on the Site to our users; however, errors may occur, such as when the price of an item is not displayed correctly on the website. In such cases, we reserve the right to refuse or cancel any order. In the event of a pricing error on an item, we may, at our discretion, contact you for instructions or cancel your order and notify you of such cancellation. We reserve the right to refuse or cancel any such orders, whether or not the order has been confirmed and your credit card charged. E. What Happens After Placing an Order? After placing an order, you will receive a confirmation email from us containing your order number and an invoice for the order. Check your spam folder if you do not see the confirmation email in your inbox. If you do not receive a confirmation email, please email us at contact@jacinshop.com or call +852 4420 7978 with the subject “Order Confirmation Not Received,” and someone from our team will get in touch with you. F. How Can I Check the Status of My Order? Track your order using the tracking number we will provide via email. If you have not received a tracking number after 7 business days, please email us at contact@jacinshop.com or call +852 4420 7978, and we will assist you further. G. Address Change We cannot change the delivery address once the package is in transit. If you need to change the delivery location of your order, please contact us within 24 hours of placing your order at contact@jacinshop.com or call +852 4420 7978. H. Cancellations If you change your mind before receiving your order, we can accept cancellations at any time before the order has been shipped. If the order has already been shipped, please refer to our return policy. I. Damaged Packages During Transit If you notice that a package is damaged during transit, if possible, please refuse the package from the carrier and contact our customer service. If the package was delivered in your absence, please contact customer service for further instructions.
