Privacy Policy This privacy policy describes how https://jacinshop.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site. Contact After reading this policy, if you have additional questions, need more information about our privacy practices, or would like to make a complaint, please contact us by email at: contact@jacinshop.com Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why. Device Information Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for business purposes: Shared with our processor WordPress. Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. Order Information Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Source of collection: Collected from you. Disclosure for business purposes: Shared with our processor WordPress. Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers). Customer Support Information Purpose of collection: To provide customer support. Source of collection: Collected from you. Disclosure for business purposes: Shared with our processor WordPress. Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers). Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use WordPress to power our online store. You can read more about how WordPress uses your Personal Information here: WordPress Privacy Policy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. Behavioral Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Opt-out of Google Analytics. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). We use WordPress Audiences to help us show ads on other websites with our advertising partners to buyers who have made purchases from other WordPress merchants and who may also be interested in what we offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with WordPress Audiences so that other WordPress merchants can make offers that may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at How does online advertising work? You can opt out of targeted advertising by using the following links: FACEBOOK GOOGLE BING Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA opt-out. Using Personal Information We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers. Legal Basis Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases: Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms. Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information on your right to deletion, please see the “Your Rights” section below. Automatic Decision-Making If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor WordPress uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include: Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours. Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days. Your Rights GDPR If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. Email: contact@jacinshop.com Address: Flat/Rm A27 24/F Regent’s Park Prince Industrial Bldg No.706 Prince Edward East Kowloon 999077 Hong Kong If you would like to exercise these rights, please contact us through the contact information above. CCPA If you are a resident of California, you have the right to access the personal information we hold about you (also known as the “Right to Know”), to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. Email: contact@jacinshop.com Address: Flat/Rm A27 24/F Regent’s Park Prince Industrial Bldg No.706 Prince Edward East Kowloon 999077 Hong Kong. If you would like to exercise these rights, please contact us through the contact information above. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above. Cookies A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it is their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our Site and to provide our services. Cookies necessary for the functioning of the store NAMEFUNCTIONDURATION_abUsed in connection with admin access.2 years_secure_session_idUsed for navigation through the site.24 hours_wordpress_countryUsed in the payment process.session_wordpress_mUsed to manage customer privacy settings.1 year_wordpress_tmUsed to manage customer privacy settings.30 minutes_wordpress_twUsed to manage customer privacy settings.2 weeks_storefront_uUsed to facilitate updating customer account information.1 minute_tracking_consentTracking preferences.1 yearcUsed in the payment process.1 yearcartUsed in connection with the shopping cart.2 weekscart_currencyUsed in connection with the shopping cart.2 weekscart_sigUsed in the payment process.2 weekscart_tsUsed in the payment process.2 weekscart_verUsed in connection with the shopping cart.2 weekscheckoutUsed in the payment process.4 weekscheckout_tokenUsed in the payment process.1 yeardynamic_checkout_shown_on_cartUsed in the payment process.30 minuteshide_wordpress_pay_for_checkoutUsed in the payment process.sessionkeep_aliveUsed in connection with the buyer’s location.2 weeksmaster_device_idUsed in connection with seller login.2 yearsprevious_stepUsed in the payment process.1 yearremember_meUsed in the payment process.1 yearsecure_customer_sigUsed for customer login.20 yearswordpress_payUsed in the payment process.1 yearwordpress_pay_redirectUsed in the payment process.30 minutes, 3 weeks, or 1 year depending on the valuestorefront_digestUsed for customer login.2 yearstracked_start_checkoutUsed in the payment process.1 yearcheckout_one_experimentUsed in the payment process.sessioncheckout_session_lookupUsed in the payment process.3 weekscheckout_session_token_<<token>>Used in the payment process.3 weeksidentity-stateUsed in connection with customer authorization.24 hoursidentity-state-<<token>>Used in connection with customer authorization.24 hoursidentity_customer_account_numberUsed in connection with customer authorization.12 weeks Reports and Analyses NAMEFUNCTIONDURATION_landing_pageTracking landing pages.2 weeks_orig_referrerTracking landing pages.2 weeks_sWordPress analysis.30 minutes_wordpress_dWordPress analysis.session_wordpress_sWordPress analysis.30 minutes_wordpress_sa_pWordPress analysis related to marketing and referrals.30 minutes_wordpress_sa_tWordPress analysis related to marketing and referrals.30 minutes_wordpress_yWordPress analysis.1 year_yWordPress analysis.1 year_wordpress_evidsWordPress analysis.session_wordpress_gaWordPress and Google Analytics analysis.sessioncustomer_auth_providerWordPress analysis.sessioncustomer_auth_session_created_atWordPress analysis.session The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience, and some parts of our website may become completely inaccessible. Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser settings, often found in the “Tools” or “Preferences” menu. For more information about changing your browser settings or blocking, managing, or filtering cookies, you can refer to your browser’s help file or visit websites such as www.allaboutcookies.org. Additionally, please note that blocking cookies may not entirely prevent the way we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above. Do Not Track Please note that due to the lack of industry consensus on how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. Changes We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons. Complaints As mentioned above, if you wish to file a complaint, please contact our Data Protection Officer in one of the following ways: Email: contact@jacinshop.com Phone: +852 4420 7978 By mail: Flat/Rm A27 24/F Regent’s Park Prince Industrial Bldg No.706 Prince Edward East Kowloon 999077 Hong Kong If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. Last updated: 10-07-2024
